Refund policy

Here's a brief return and refund policy you can use for your Shopify store. Feel free to adjust the wording to suit your brand and the specifics of your products:

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Return & Refund Policy

We want you to be completely satisfied with your purchase. If you are not satisfied, we’re here to help!

Returns:
You have [7] days from the date of delivery to return your item. To be eligible for a return, the item must be unused, in the original packaging, and in the same condition as when you received it.

Refunds:
Once we receive your returned item, we will inspect it and notify you of the status of your refund. If your return is approved, we will issue a refund to your original payment method within [1-2] business days if anything we do fully refund the purchase you did with us.

Exchanges:
If you would like to exchange your item for a different size or color, please contact us within [2-4] days of receiving your order. Exchanges are subject to availability.

Non-Refundable Items:
Certain items are non-refundable, such as [damaged items, like personalized or clearance products].

Shipping Costs:
You are responsible for the cost of return shipping unless the item was defective or damaged upon arrival.

If you have any questions or need assistance with a return, please contact us at [stargxzeuniversal@gmail.com / +447533914111]